Payment Policy for Maxsonali Interior Store
Effective Date: January 8, 2025

At Maxsonali Interior Store, we aim to make your shopping experience as convenient and secure as possible. This Payment Policy outlines the available payment methods, billing procedures, and security measures to ensure a smooth and reliable transaction process.

1. Accepted Payment Methods

We offer a variety of payment options to cater to your needs:

  • Credit/Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
  • Online Payment Platforms: PayPal, Apple Pay, and Google Pay.
  • Bank Transfers: Available for large orders; please contact us for details.
  • Gift Cards: Maxsonali gift cards can be redeemed at checkout.

All payments must be made in USD. International customers may incur currency conversion fees as determined by their bank or payment provider.

2. Payment Security

Your security is our priority. We use advanced measures to safeguard your payment information:

  • Encryption: All transactions are processed using Secure Socket Layer (SSL) encryption to protect your sensitive data.
  • PCI Compliance: Our payment systems adhere to Payment Card Industry Data Security Standards (PCI-DSS).
  • No Card Storage: We do not store your credit or debit card details. Payments are securely processed through trusted third-party providers.

3. Payment Authorization

When you place an order, your payment method will be authorized at the time of purchase. The funds may be temporarily held by your financial institution until the transaction is processed.

4. Order Confirmation and Receipts

After your payment is successfully processed:

  • You will receive an email confirmation with your order details and payment receipt.
  • If you do not receive a confirmation email within 24 hours, please contact us at info@maxsonali.com for assistance.

5. Installment Payment Options

We partner with third-party providers, such as Klarna or Affirm, to offer flexible installment payment plans:

  • Eligibility: Approval for installment plans is subject to the provider’s terms and conditions.
  • Terms: Payment schedules, interest rates, and fees are determined by the provider.
  • Missed Payments: Late or missed payments may result in penalties, as specified by the provider.

For more information, refer to the provider’s terms at checkout.

6. Taxes and Additional Fees

  • Sales Tax: Applicable taxes are calculated based on your shipping address and displayed at checkout.
  • Currency Conversion Fees: International customers may incur additional fees for currency conversion, depending on their payment provider.
  • Customs Duties and Import Fees: For international orders, customers are responsible for all applicable customs duties, taxes, and import fees.

7. Refunds and Cancellations

For refund and cancellation policies, please refer to our Return Policy:

  • Refunds for eligible returns will be issued to the original payment method.
  • Refund processing times may vary but typically take 5–10 business days, depending on your bank or payment provider.

8. Payment Issues

If your payment is declined or an error occurs during checkout:

  • Ensure your payment details are correct (e.g., card number, expiration date, CVV).
  • Verify that your card has not expired or been restricted by your bank.
  • Contact your financial institution to resolve any issues with your account.

If the problem persists, please contact us at info@maxsonali.com or (931) 484-7938 for assistance.

9. Fraud Prevention

To protect against fraudulent activity, we reserve the right to:

  • Verify your identity before processing your order.
  • Cancel suspicious or unauthorized transactions.
  • Limit the number of purchases per account or payment method.

If your order is flagged for review, we will contact you promptly to resolve the issue.

10. Contact Us

For questions or concerns regarding payments, please contact us:

Maxsonali Interior Store

  • Address: 68 Frankie Ln, Crossville, Tennessee (TN)
  • Phone: (931) 484-7938
  • Email: info@maxsonali.com

At Maxsonali Interior Store, we strive to provide a secure, transparent, and hassle-free payment process. Thank you for choosing us for your home decor needs!