Sales Policy for Maxsonali Interior Store
Effective Date: January 8, 2025
Welcome to Maxsonali Interior Store, your ultimate destination for premium and high-quality furniture and home decor items. We are committed to offering a seamless and satisfying shopping experience, ensuring you receive top-tier products and exceptional customer service. Below is our detailed sales policy, which outlines how we conduct transactions and manage customer relations.
1. Product Quality and Availability
At Maxsonali Interior Store, we take pride in offering only high-quality home decor and furniture that meets the highest standards. All of our products are carefully selected to ensure durability, design, and comfort. If a product is unavailable at the time of your order, we will notify you immediately and provide alternatives or estimated restock dates.
2. Ordering Process
You can place an order easily by visiting our website at maxsonali.com. After adding your desired items to your cart, simply proceed to checkout. During checkout, you will be prompted to enter your billing and shipping information. Once your payment is processed, you will receive an order confirmation email. If you encounter any issues during this process, feel free to contact our customer service at (931) 484-7938 or email us at info@maxsonali.com.
3. Payment Methods
We accept a variety of payment methods to ensure a secure and convenient purchasing experience. These include credit and debit cards, as well as online payment options available on our website. All payments are processed through a secure payment gateway to guarantee the safety of your personal and financial information.
4. Pricing and Discounts
All prices listed on our website are in U.S. dollars and include taxes where applicable. Maxsonali Interior Store reserves the right to change prices without prior notice, but we ensure that any orders placed before a price change will be honored at the original price. From time to time, we may offer special discounts or promotional offers. These offers are clearly stated on the website and may have limited-time availability.
5. Shipping and Delivery
We offer reliable and timely shipping for all orders within the United States. Shipping costs are calculated at checkout based on the delivery location and the size of the order. Once your order has shipped, you will receive a tracking number to monitor the progress of your delivery. Please ensure your shipping information is correct to avoid delays or complications. For any questions regarding delivery, you can contact us at (931) 484-7938 or info@maxsonali.com.
6. Returns and Exchanges
If for any reason you are not satisfied with your purchase, you may return it within 30 days of receiving the item. Products must be in their original condition, unused, and with all original packaging. To initiate a return, please contact us via email at info@maxsonali.com or by calling (931) 484-7938. We will provide you with instructions on how to return the product. Please note that certain items, such as customized furniture, are non-returnable.
7. Customer Service
We are committed to providing excellent customer service. If you have any questions or concerns about your order or products, don’t hesitate to reach out to us. You can contact us via phone at (931) 484-7938 or email at info@maxsonali.com. Our customer service team is available Monday through Friday, from 9:00 AM to 6:00 PM CST.
8. Privacy and Data Security
At Maxsonali Interior Store, we take your privacy seriously. All personal information provided during your purchase, such as your name, address, and payment details, will be securely stored and used solely for processing your order. We will never share your information with third parties without your consent. For more details, please refer to our Privacy Policy available on our website maxsonali.com.
9. Contact Information
For any inquiries, you can reach us at:
Maxsonali Interior Store
Address: 68 Frankie Ln, Crossville, Tennessee (TN)
Phone: (931) 484-7938
Email: info@maxsonali.com
Website: maxsonali.com
10. Policy Changes
We reserve the right to update or modify this sales policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon publication. It is your responsibility to review this policy periodically to stay informed about any updates.
Thank you for choosing Maxsonali Interior Store. We appreciate your business and are here to help you create the home of your dreams with our stylish and high-quality furniture and decor items.